Make sure the user understands what they need to do and why they need to do it.
As the owner of HeySarah LLC, I currently partner with MemVerge to manage and enhance the documentation for their innovative product base, offering cutting-edge options for small to medium-sized companies that want to jump into the AI Industry. This involved structuring complex technical information into accessible guides for agent developers.
My responsibilities include content creation, information architecture planning, ensuring consistent brand voice, and maintaining the documentation platform to support seamless user experience and product understanding for every new release.
Products I maintain (and links to work examples):
Memory Machine - The Landing Page for all MemVerge Products
MemVerge.ai - MemVerge’s GPU Cluster Manager tool - couples with Transparent Checkpoint Operator, enabling customers to manage jobs down to the GPU level while still keeping the security of a clustered environment
MemVerge Transparent Checkpoint Operator for Kubernetes - MemVerge’s innovative product allows jobs and batches of jobs to be saved and restarted from where they were interrupted, versus having to start at the beginning. This, in turn, allows customers to utilize more inexpensive, less-reliable cloud offerings.
Memory Machine Batch - This product works hand-in-hand with the Transparent Checkpoint Operator, allowing customers to “spot surf” and manage interrupted processing due to non-reliable cloud offerings.
Memory Machine X - MemVerge’s CXL software offering, empowering customers to utilize CXL standard memory across a network of computers.